PRIVACY POLICY

PRIVACY POLICY

1. INFORMATION WE COLLECT

We may collect and process the following types of personal information:

Identity Information – name, title, date of birth, and company name (if applicable).

Contact Information – email address, phone number, and billing or delivery address.

Transaction Information – details of purchases, order history, and payment information.

Loyalty & Raffle Data – information related to your membership in the Black Label Supply Partner Programme, including raffle ticket totals, reward credits, and redemption activity.

Marketing Preferences – your choices for receiving updates and offers.

Technical Data – IP address, browser type, cookies, and analytics data when you visit our website.

2. HOW WE USE YOUR INFORMATION

We use your data to:

Process and fulfil orders or sourcing requests.

Manage your membership in our Partner Programme and raffles.

Communicate updates, offers, and event information relevant to your interests.

Respond to your enquiries and provide customer support.

Comply with legal and regulatory obligations.

Improve our services and website experience.

We do not sell or rent your data to third parties.

3. OUR LEGAL BASIS FOR PROCESSING

Under UK GDPR, we process your data using one or more of the following lawful bases:

Performance of a contract: To provide the products or services you’ve requested.

Consent: When you opt in to receive marketing communications.

Legal obligation: To comply with applicable laws (e.g. accounting or tax requirements).

Legitimate interests: For our business operations, customer management, and service improvement.

4. HOW WE SHARE YOUR DATA

We may share limited personal data with trusted third parties, including:

Payment processors and banks.

Event organisers or suppliers needed to deliver tickets or experiences.

IT, marketing, and website service providers.

Professional advisers (lawyers, accountants, auditors).

All third parties are required to respect your data and use it only for agreed purposes under strict confidentiality.

5. DATA RETENTION

We retain personal data only as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.
When your data is no longer needed, we securely delete or anonymise it.

6. YOUR DATA PROTECTION RIGHTS

You have the following rights under UK data protection law:

Access – request a copy of your personal data.

Correction – request to amend inaccurate or incomplete data.

Erasure – request deletion of your data (“right to be forgotten”).

Restriction – request limits on how we process your data.

Objection – object to certain processing, including marketing.

Portability – request your data be transferred to another service provider.

You can exercise your rights by contacting us at info@blacklabel.supply.

7. MARKETING COMMUNICATIONS

We may send you exclusive offers, event invitations, or updates if you have opted in to receive marketing.
You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us directly.

8. COOKIES AND WEBSITE ANAYLTICS

Our website uses cookies and similar technologies to enhance your browsing experience, track performance, and improve our services.
You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (available on our website).

9. SECURITY

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. However, no online transmission is entirely secure, so we cannot guarantee absolute security.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last updated” date clearly shown.

11. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Black Label Supply Ltd
Email: info@blacklabel.supply

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk